Orinval Shipping Policy

This Shipping Policy applies to orders placed through https://orinval.com/. Shipping information shown on the product page and at checkout should be read together with this policy.

Order Processing

Payment must be successfully confirmed before processing begins.

· In-stock items are normally shipped within 72 hours after payment confirmation.

· Products clearly marked as pre-order are normally shipped within 7–10 days after payment confirmation.

· Customized products may require production before dispatch. If a product page states a specific processing requirement, that information applies to the order.

Processing time is separate from international transit time.

Shipping Methods

Orders are sent using tracked shipping services selected according to destination, parcel size, delivery availability, and current carrier routing. The final carrier can vary between orders. Tracking information is normally provided once the parcel has been dispatched.

Estimated Delivery

After shipment, estimated delivery is generally 20–30 days. This estimate starts when the parcel is handed to the carrier, not when the order is placed.

Customs inspection, carrier transfer, local delivery arrangements, public holidays, peak logistics periods, severe weather, transportation disruption, or incomplete address information may extend delivery time. Estimated delivery periods are not guaranteed arrival dates.

Shipping Charges

The final shipping charge, if any, is displayed at checkout before payment. Where the storefront or checkout offers free shipping for an eligible order, no standard shipping charge is added for that eligible order. Destination or product restrictions may apply.

Delivery Address Requirements

Customers must provide a complete and deliverable address, including the street name and house or apartment number, city, state or province where applicable, postal code, destination country, recipient name, telephone number, and email address.

PO boxes and private mailboxes may not be supported by every carrier or route. A residential or business street address is recommended whenever possible.

Address Changes

Contact customer service immediately if the delivery address needs correction. An address change cannot be guaranteed after processing or shipment begins. Orinval is not responsible for delivery failure or additional carrier costs caused by inaccurate, incomplete, or inaccessible address information submitted by the customer.

Tracking and Delays

A tracking number may require several business days to show movement. A temporary gap in tracking does not necessarily mean that a parcel is lost. If tracking remains unchanged for an extended period, contact customer service with the order number so the shipment can be reviewed.

Customs, Duties, and Taxes

Any taxes or charges collected directly at checkout will be shown before payment. Unless checkout states otherwise, customs duties, import taxes, brokerage charges, or other fees imposed by local authorities or carriers may be the responsibility of the recipient. Customs processing is outside Orinval’s direct control.

Refused, Unclaimed, or Undeliverable Parcels

Refusing a parcel or failing to collect it does not automatically create a full refund. If a parcel is returned because it was refused, unclaimed, incorrectly addressed, or otherwise undeliverable for a customer-related reason, reasonable shipping, return, customs, or carrier costs may be deducted where permitted.

Lost or Damaged Shipments

If a carrier confirms a parcel as lost, or if a parcel arrives visibly damaged, contact customer service. We may request photos, tracking information, package images, or carrier documentation before providing the appropriate resolution.

Contact

Email: official@yunqitech.hk

Hours: 9:00–24:00 (GMT+8), Daily